Understand your invoice

Gas invoice

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1 Customer details

The details of the contractual party, the tariff, the details of the distribution company for your zone and the CUPS* (Universal Point of Supply Code, your point of supply’s ID number).

* Still not sure about what the CUPS is? Click here!

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2 Invoice summary

Date, invoicing period and the name of the tariffs contracted with Fenie Energía appear, along with the invoice number.

* Want to know more about the different gas tariffs we have at Fenie Energía?

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3 Body of the invoice

a) Consumption: This is stated in kWh, with the consumption being calculated by multiplying the gas consumption in “m3” by the “Heating Power Conversion Factor”; to give the price of consumption, the above result must be multiplied by the contracted tariff.

b) Fixed term: This value does not vary depending on consumption, but is calculated by multiplying the contracted fixed term by the number of days invoiced.

c) Special Hydrocarbons Tax: This is a special tax applied to consumption in kWh, the result being allocated entirely to the State, in order to promote the production and import of hydrocarbons. (R.D. 1165/95)

d) Metering equipment lease: this is the price set by the distributor for the leasing of the meter.

e) VAT: 21%, applied to all values on the invoice.

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4 Payment details

This specify the approximate date when payment will be collected, and the account number to be debited.

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5 Contact zone

All relevant numbers of interest are shown.

a) Contact details of your Energy Agent, who will handle and resolve your queries.

b) Contact details for Fenie Energía and the customers.

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6 Summary of the reading

This states the invoicing period, the customer’s meter number the type of reading we have been provided with by the distributor and the consumption in “m3”

Heating Power Conversion Factor: The value by which consumption in m3 must be multiplied to express the figure in kWh

Likewise specified is the amount of the invoice allocated to tolls, with a brief explanation.

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7 Historical consumption

Consumption history in monthly or bimonthly form, allowing you to analyse your gas consumption over the past year.

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8 Did you know?

In this section we provide useful information for customers, such as alerts or details of interest.


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