The process of contracting gas for your home or switching to Feníe Energía is very simple and 100% online. You can contract your gas or electricity supply electronically, which makes it a fast, secure and efficient process. All you need is an email address and a mobile phone number. Through this, we will send you a link so that you can sign the contract digitally.

At Feníe Energía, we offer you both fixed and indexed home gas tariffs, so that you can choose the one that best suits your needs. In addition, you have no commitment of permanence, which means that you can change tariff or supplier without penalties.

During the change of supplier, you will never be left without gas or electricity supply, as the process is completely administrative and does not require any technical intervention.

To complete the contracting process, we will ask you for the following information:

● The electricity or gas tariff you have selected: You can choose between our fixed or indexed tariffs.
Copy of one of your last bills: To facilitate the changeover and ensure that the service is optimised.
● Details of the owner: Such as the NIF/NIE scanned. In the case of a company, the CIF and the NIF/NIE of the legal representative will be requested.
● Mobile phone number and email address: To be able to contact you during the change process.
● Bank details: For direct debit of invoice payments.
● Correspondence address: In the event that it is different from the supply point.

You can contract gas for your home or switch to Feníe Energía through several options:

● Send us your request by email to clientes@fenieenergia.es.
●  Calling directly to our customer service number: 900 215 470.

Our Energy Agents will be happy to assist you throughout the process.

To give your gas reading, you must contact the reading number of the gas distribution company in your area. This number appears on all your household gas and/or electricity bills.

It is important to take this reading correctly so that your billing is as accurate as possible and in line with your actual consumption. If you have any doubts, our Energy Agents can also advise you.

The periodic natural gas inspection is a compulsory inspection carried out by the distributor in your area every 5 years. Its aim is to ensure that your natural gas installation is working safely and efficiently. This inspection includes the inspection of all the elements that form part of your installation.

It must be carried out by an authorised technician, either from the distributor or from an authorised installation company.

During the periodic gas inspection, the technician will carry out the following checks to ensure that your household gas installation is in good condition:

● He will verify the absence of leaks in the gas installation.
● Check the correct operation of appliances that use natural gas, such as the heating system or water heater.
● Check the pipes, gas meter and connections to appliances that run on natural gas.
Check the condition of combustion vents and flues to ensure the safety of the system.

The periodic natural gas inspection must be carried out by an authorised technician, who may belong to the gas distributor in your area or to a duly certified installation company. The aim is to ensure that the installation complies with all current safety regulations and that it works efficiently

To calculate your estimated household gas consumption, you should consider several factors, such as the size of your home, the number of people living in it, the use of heating, hot water and cooking, and the climate of the area where you live.

At Feníe Energía, we provide you with tools and personalised advice so that you can estimate your consumption and choose the most appropriate gas tariff for your home. This will allow you to optimise your spending and avoid surprises on your bill.

Feníe Energía offers a variety of gas tariffs for the home adapted to different needs. You can opt for tariffs with fixed prices, which allow you to pay a stable amount throughout the year, or indexed tariffs, whose price varies according to the wholesale market, which can generate additional savings at certain times. 

Our Energy Agents are available to advise you and help you choose the tariff that best suits your consumption and lifestyle.

Yes, at Feníe Energía you can combine your household gas tariff with an electricity tariff, allowing you to manage both supplies together.

By contracting gas for the home together with electricity, you can benefit from discounts and a simpler management experience, as well as receiving full advice from our Energy Agents to optimise your consumption of both services.

If you experience a gas supply cut-off at home, the first thing you should do is contact the gas distributor in your area, as they are responsible for maintaining the network and solving any technical problems.

On your Feníe Energía bill you will find the contact details of the distributor to deal with incidents. Changing or contracting gas for your home with Feníe Energía will not affect the maintenance of your installation, as the process is solely administrative.

An indexed household gas tariff is one whose price varies according to the cost of gas on the wholesale market. This means that the price of gas fluctuates from month to month. Although it can sometimes be more expensive than a fixed tariff, in many cases it is cheaper when market prices fall.

If you prefer to take advantage of these fluctuations and make potential savings, an indexed tariff may be a suitable option when contracting gas for your home.

Paying your household gas bill with Feníe Energía is easy and secure. We offer the option of direct debit payments through your bank account, so you don't have to worry about managing the payment each month. 
 

You will receive a notice with the amount to be paid before the charge, which gives you the peace of mind of knowing when the payment will be made. You can also consult your bills and check your consumption at any time in our customer area.

No, changing or contracting gas for the home with Feníe Energía does not involve making any changes to your gas installation. The change of supplier is only administrative, so your gas supply will remain the same. 
 

This guarantees that you will not have any interruptions in your service and you will be able to benefit from our competitive rates without any technical complications.

At Feníe Energía there is no commitment of permanence in our household gas tariffs. This means that you can change your tariff at any time without penalty, if you find an option that better suits your consumption needs or changes in the market.

This flexibility allows you to adapt your tariff to your personal circumstances without worrying about contractual restrictions.

The fixed term is a part of the gas bill that is paid regardless of your consumption. This amount covers the costs associated with the maintenance of the gas distribution network and is calculated according to the contracted capacity.

Chen you choose one of our household gas tariffs, this fixed term is designed to be as competitive as possible, ensuring that you pay the right amount for your access to the natural gas service.

To contract gas for your home with Feníe Energía, you have several options. You can call us on 900 215 470 to receive personalised advice from our Energy Agents, send an email to clientes@fenieenergia.es or visit our website. 

We will help you find the gas tariff for your home that best suits your consumption, ensuring a quick and simple process.