Energy

Did you know?

1. How much will Fenie Energía invoice me?

Fenie Energía will invoice you at the end of each fall reading cycle. In other words, as a guideline, every two months tariffs 3.1, 3.2 and 3.3, and every month tariff 3.4.

2. Will Fenie Energía come to read the gas meter?

No. The distribution company will continue to have responsibility for reading the gas meter. This will be the same company as previously. Fenie Energía is the reseller company.

3. In the process of changing reseller, will I be left without gas supply at any time?

No, a change of reseller does not mean that your supply will be cut off at any time. This is merely an administrative change. All that will change is that following the next reading of your meter, the next invoice will be from Fenie Energía rather than your previous reseller.

4. Following my registration with Fenie Energía, how long will it take before Fenie Energía sends me my first invoice?

In the case of an invoice with consumption, Fenie Energía will issue the invoice within 15 days of receiving the meter reading from the distributor. The meter reading marks the end of the breeding cycle. In the case of an invoice charging other items, such as registration fees, Fenie Energía may issue the invoice before the end of the first reading cycle of the Fenie Energía customer.

5. Do I need to notify my formal reseller of the change?

No, we handle the whole process.

6. If I already get my electricity from Fenie Energía and want to add gas as well, are there any dual offers?

For the moment we do not have any dual offers, as we believe that our offers are competitive.

7. If I already get my electricity from Fenie Energía and want to add gas two, will both items be included on the same invoice?

As they are different products, the invoices are different, since each one has a different invoicing cycle, and so you will know what amount corresponds to each item.

8. How do I know which tariff best suits my gas consumption?

The tariffs are defined by the Ministry of Industry in accordance with the supply pressure and consumption. This means that customers cannot choose their tariff, and they are instead classified in accordance with the characteristics of supply.